Company: On Target 007 (PTY) LTD

Jurisdiction: Republic of South Africa

1. INTRODUCTION AND PURPOSE

On Target 007 (PTY) LTD ("On Target 007", "we", "us", "our") is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us.

This Privacy Policy explains:

What personal information we collect
How and why we collect it
How it is used, stored, and protected
Your rights under South African law

This policy complies with the Protection of Personal Information Act (POPIA) and applies to all interactions across:

Online platforms
Physical retail stores
Wholesale and reseller relationships

2. SCOPE - WHO THIS POLICY APPLIES TO

This Privacy Policy applies to:

Website visitors
Online customers
Retail store customers
Wholesale and reseller customers
Suppliers and partners
Support and warranty claimants

3. PERSONAL INFORMATION WE COLLECT

3.1 Types of Information

We may collect the following categories of personal information:

Identification Information

Full name
ID number (where legally required)
Date of birth (for age-restricted products)

Contact Information

Email address
Phone number
Physical and delivery addresses

Transactional Information

Purchase history
Order numbers
Invoices and receipts
Payment confirmations (not card details)

Account and ERP Records

Customer profiles
Warranty records
Support history
Product serial numbers (where applicable)

Wholesale / Business Information

Business registration details.
VAT numbers.
Authorized contact persons.

Technical Information

IP address
Browser type
Device information
Cookies and site usage data

4. HOW WE COLLECT PERSONAL INFORMATION

We collect information when you:

Place an order online
Purchase in-store
Register an account
Apply for wholesale or reseller access
Contact customer support
Submit warranty or after-sales requests
Interact with our website or marketing channels

5. PURPOSE OF COLLECTION (WHY WE NEED IT)

We collect personal information to:

Process orders and payments
Deliver products and services
Verify identity and age (where required)
Provide after-sales and warranty support
Maintain ERP-based customer records
Communicate order updates and service notices
Comply with legal and regulatory obligations
Improve customer experience and service quality
Prevent fraud, misuse, or unlawful activity

6. PREVENTION-FIRST AND RESPONSIBLE USE CONTEXT

As part of our prevention-first, education-led business model, certain information may be used to:

Ensure products are supplied responsibly
Identify misuse or abnormal activity patterns
Support lawful, compliant transactions

This is done strictly within legal boundaries and for safety, compliance, and risk prevention purposes only.

7. LEGAL BASIS FOR PROCESSING

We process personal information based on:

Contractual necessity (order fulfilment)
Legal obligation (compliance with law)
Legitimate business interests
Customer consent (marketing, where applicable)

8. CONSENT AND MARKETING COMMUNICATIONS

Marketing communications (email, SMS, or digital ads) are sent only where:

Consent has been provided, or
Allowed under applicable law

Customers may opt out at any time using:

Unsubscribe links
Account preferences
Direct contact with us

9. DATA SHARING AND DISCLOSURE

We may share personal information with:

Payment processors
Courier and logistics providers
ERP and IT service providers
Manufacturers (for warranty claims)
Legal or regulatory authorities (where required)

We do not sell or trade personal information.

All third parties are required to maintain appropriate data protection standards.

10. CROSS-BORDER DATA TRANSFERS

Where personal information is transferred outside South Africa:

It is done only where necessary
Adequate data protection safeguards are in place
POPIA requirements are respected

11. DATA STORAGE AND SECURITY

We implement technical and organizational safeguards, including:

Secure ERP systems
Access control and authentication
Encrypted data storage (where applicable)
Limited staff access on a need-to-know basis

Despite best efforts, no system is completely risk-free. We continuously review and improve our security practices.

12. DATA RETENTION

Personal information is retained only for:

As long as required for its intended purpose
Compliance with legal and tax obligations
Warranty and support record keeping

When no longer required, data is securely deleted or anonymized.

13. YOUR RIGHTS UNDER POPIA

You have the right to:

Access your personal information
Request correction of inaccurate data
Request deletion (subject to legal obligations)
Object to certain processing activities
Withdraw consent for marketing communications

Requests can be submitted via our contact details below.

14. COOKIES AND WEBSITE TRACKING

Our website uses cookies to:

Improve functionality
Analyze traffic and usage
Support marketing and advertising platforms

You may manage cookie preferences via your browser settings.

15. CHILDREN'S PRIVACY

We do not knowingly collect personal information from minors without appropriate consent.

Age-restricted products are subject to verification processes.

16. BREACH NOTIFICATION

In the event of a data breach:

We will assess the risk promptly
Notify affected individuals where legally required
Take corrective action to prevent recurrence

17. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage users to review their policies.

18. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time.

Updates will be posted on our website. Continued use of our services constitutes acceptance of the revised policy.

19. CONTACT INFORMATION

For privacy-related enquiries, requests, or complaints:

On Target 007 (PTY) LTD

Website: www.ontarget-007.com

Email: accounts@ontarget-007.com

Phone: +27105004910